My prescription was sent by the surgery to the pharmacy on the 20th December. As of today I still haven’t received it. I was due to go back to the doctor in a weeks time for a blood test and review and I haven’t even started the medication!
December 2023
Service and lead times very poor. No empathy from staff. Good luck getting them to answer the phone. Complacency as no real competition.
December 2023
Terrible attitude and service . I went 3 times to get my prescription and was told abruptly “have we texted you “ I said No and was then told “well then we haven’t got it. “Went again today and collected my prescription which had 07/12/23 on the sticker !!! So that means it was ready and waiting on my previous... read full comment
We offer our electronic repeat dispensing service to make it easier for you to collect your prescriptions. Our team are always on hand to advise you on any medical matters you might have questions about - whether you need help managing a long-term condition or starting a new prescription. Additionally, we can take any old, unwanted or expired medications you may have. Bring them to our Horsham pharmacy and we’ll dispose of them for you.
