Shoe Stores in Smethwick, West Midlands

“Excellent customer service from member of staff Sandip and her manager, they helped me order a pair of shoes in my size to be delivered to another shoezone store near me. Refreshing to get such great customer service ☺️”

“Visited the store today as had to return 2 hurricane lamps that had been delivered to us and which were broken. We were served by Satbinder who has to be the most helpful and pleasant store assistant we have ever encountered. She went above and beyond to help us....even taking us upstairs and finding us the last two as replacements. She went to the trouble of wrapping them really carefully so they didn't get broken again! Satbinder is a credit to Matalan! Thank you Satbinder for making our visit to Matalan today an absolute pleasure....you're a star!”

“I visited jd in cape hill on Boxing Day with my mom to spend my birthday and Christmas money it was very busy so I couldn’t try on any trainers as it was busy, there was a lovely kind hearted guy who worked there that helped me try my trainers on and was just overall a nice guy and I just wanted to say thank you. His name was Hayden, Jayden I think, I hope this get back to him and wish him all the best!!!! Thank you”