Shoe Stores in Birmingham, West Midlands

“I have been really absolutely delighted with the service I have received from Kamran (Store Manager) at Slater's. Since getting my Groomsmen fitted for their suits and having one small size issue, Kamran has been nothing but attentive and diligent in getting the issue resolved. He has been proactive in getting in contact with me and reassuring that the problem will be resolved.The store itself has a massive range of stock to choose from at sensible prices. I am delighted with the suits I have for my wedding and would like to thank Kamran personally for all his hard work and communication.”

“My family and I visited today and were looked after really well by Gracie. She was polite, helpful and really understood the product she was helping to sell. My children felt at ease around her and she was patient with all our questions and requests. Thank you Gracie for a pleasant visit, Clarks are very lucky to have you.”

“I recently visited the store, and I must say, it was an absolutely wonderful experience. The staff members were incredibly friendly and patient, which made my visit all the more enjoyable. I am extremely satisfied with my purchase. The overall experience was fantastic, and I am definitely looking forward to returning to Schuh in the near future.”

“OK....not somewhere I would rush to go. Staff sparse. I'm not sure of this branches' longevity to be honest,like most of the stores here in this one stop shopping precent. Just my own opinion!”

“Linda was super helpful and such a lovely lady. She found me a perfect pair of shoes as I suffer with plantar fasciitis and made the experience super easy. Impeccable service!”

“Cheeky place, kind of has everything and some items you can't find elsewhere.
Clothing actually has some big labels.....Ralph, Armani, Hugo Boss for as cheap as £10.”

“Myself and my boyfriend came into store yesterday as he wanted to purchase his first pair of docs at some point this year. He wasn’t planning on getting them yesterday but due to the fantastic and exceptional service of the girl with the red hair with the elder emo badge, he finally caved and got them!! She was genuinely so lovely, knowledgable and an asset to the team as well as the brand. Maybe I’ll return soon for my own pair of docs and hopefully I’ll look as cool as her wearing them! Thank you again, always so nice when someone genuinely cares about their work and it shows through and through with this lovely lady ?”

“Great place for most footwear. There's a good collection of footwear & the staff are fantastic. Definitely worth a visit if you're looking for kids or adult footwear.”

“*Service that is spectacularly good, quietly attentive, and utterly expert. And a fabulous collection of clothes for every possible occasion.*I was massively stressed and rather sad, as I needed an outfit for a big, very formal family funeral, which I was also having to help organise - at very short notice - and at which I was going to have to give a speech.I ran into Hobbs with only a day and a half left before the event - tending to quiver all over like a dog in a rainstorm - and explained the situation.The amazing ELLENA happened to be in store at the time and swung into action with a calmness and expertise that were simply outstanding. As far as she was concerned, my problem would be be solved with as little fuss to me as possible, and that was that.She showed me to a quiet, roomy and well-lit dressing room with huge mirrors - which also had a huge, light and elegant private trying-on area outside it. Within a few moments, she wheeled in a whole rail-ful of different outfits, combinations and styles for me to try. I am unusually tall and not a standard size - and any shopping expedition usually takes days (if not weeks) rather than hours, and involves a lot of really frustrating traipsing from store to store.The first outfit I tried on turned out to be the winner. But now I had to find matching shoes to a very tricky specification: they needed to be smart, heeled, occasion-shoes that would also be up to walking on muddy and uneven ground at the graveside. But again - the amazing Ellena calmly found the perfect pair, in moments.The whole time I was in store, other customers were coming in, browsing and being served by Ellena's colleagues (and by Ellena when I was rustling in and out of clothes) efficiently and well - but for Ellena, it was as if no-one else existed, until she had made sure that I had exactly the right outfit to allow me to survive and thrive at this tricky event. As I was leaving, she even found me matching tights, which I had completely forgotten in my hurry.I could not rate this particular store, or Ellena and her colleagues more highly. I'm also very grateful to Hobbs as a company - not only for hiring and retaining the right staff, but also for their products: the clothes are of excellent quality, look classy as heck, and my whole outfit came in at a very reasonable price. I felt confident, well-dressed and able to survive whatever the next few days threw at me.Thankyou Hobbs, and THANKYOU, Ellena and colleagues: you all worked together as a team to ensure that I had one of the best shopping experiences of my life, at a really difficult time. If any of Ellena's management team are reading this, Ellena and her colleagues' work at that shop is simply outstanding and they certainly deserve an award - and probably a good pay-rise. Experiences like the one this team gave me is what will keep good shops in business and away from the internet rush-to-the-bottom.11/10.”

“Staff are ok.Seems lot of staff in one small shop They are vastly in dept(JD).The one man who was on till before Xmas was excellent.He served me each time I went in.He had dark brown hair”

“Very well lit shop stocking a very good variety of footwear at reasonable prices for all ages--the staff were helpfull not over bearing but gave advice if needed when asked yep I would recommend them”

“What amazing customer service by Helen. Not only could she serve and look after more one than customer.When I asked about certain shoes and work boots. Helen knew where they where looked up sizes.If you looking for real customer service. And great prices go no further.Helen is a credit to the company.Highly recommended this store in Erdington”

“I was at the store second time and yesterday I was so upset of customer service assistant, young lady looked at me like "go away" when I came to her to ask if they have another shoes size and without checking said that's only size. It was couple times. Another young lady was pleasant and checked if they have what we need and they had needed size.We bought two pairs today because I love Sketchers.”

“Burberry is a British luxury fashion brand, known for its iconic trench coats and signature check pattern. The brand was founded in 1856 by Thomas Burberry in Basingstoke, Hampshire, England. It started as a small business selling outdoor clothing, but over time, it evolved into a global fashion powerhouse.The brand's signature check pattern, which features a tan base with black, white, and red stripes, has become an instantly recognizable symbol of luxury fashion. Burberry's trench coats are also a hallmark of the brand, made from the finest materials and designed with meticulous attention to detail.In addition to its clothing lines, Burberry has also expanded into other areas, such as fragrances, accessories, and eyewear. The brand has collaborated with numerous artists and designers, including Vivienne Westwood, Gosha Rubchinskiy, and Riccardo Tisci, who currently serves as Burberry's Chief Creative Officer.Burberry is committed to sustainability and has implemented several initiatives to reduce its environmental impact. For example, the brand has pledged to become carbon neutral by 2022 and to eliminate all unnecessary plastic packaging by 2025.Today, Burberry is a global brand with a presence in over 50 countries. It continues to be one of the most prestigious and sought-after luxury fashion brands in the world.”

“These are the best British shoe brands in operation today & the footwear style you should opt for from each. We also clear up which really are British Made. I love this shoes . Limited Edition”

“Decent place with decent prices and products, would have been a 5 star if they improved on signage for specific departments. I understand the psychology behind making customers explore to spend more, however it’s a struggle when you walk around in circles looking for specific things in such a large place.”

“Posting this on behalf of my wife, she said that they had very welcoming staff overall and we're very helpful when it came to finding the sizes that we needed. She also wanted to say a massive thank you to the lady with pink hair who helped her order some shoes for our daughters communion. Wonderful service overall.”

“I want to say a huge thank you to Naqeeb foe his excellent customer service at the Stechford Birmingham branch, really glad he served us, very friendly and went out his way to resolve our problem when we ordered some suitcase online which were damaged. Thankyou ?”

“Went here looking for a pair of shoes for my nieces graduation we were served by Sabah who was very professional, she didn't try to sell things we didn't need and they had exactly what we were looking for, for a very good price and ended up buying 6 pairs of shoes.

Sabah was very professional and courteous and gave us advice on what we were looking for, it was a pleasure visiting this store today and very pleased with the service we received.

I highly recommend this store.”

“My to go to after a long walk in the Lickey Hills. Had shared breakfast with my 2 Yr old grandson as the breakfast has lots of food for one person . Lovely young and mature staff who are welcoming and professional.”

“Good if you like going and having a look through rails and rails of clothing, it was messy but that was more to do with customers not caring about putting clothes on coat hangers properly staff were nice and helpful but very busy.”

“Emma at Quiz Merry Hill today is an asset to the company. I went it today to purchase a dress for a work party and she couldn't of helped me more. Emma helped with finding shoes and a clutch bag to match the dress I picked. I'm not very good at purchasing dresses as I never wear them, so thank you Emma for making the experience easy and enjoyable ?.”

“Came across the store today went in bought 3 pairs of school shoes for my children the female member of stayed stayed with us her entire time and was absolutely amazing so professional and friendly”

“Had a wonderful experience at Boss store in Birmingham Bullring. Erol, our server, went above and beyond, kindly fetching the collection from another store. His patience and assistance were truly appreciated.”

“I came to new look on Saturday to return an order. Halima at till patiently talked me through the return’s procedure, which was reassuring as I was unfamiliar with it. She also asked if I wanted to reorder the items and took her time with me even though it was busy. She was overall polite, and patient which is something you don’t see often with retail workers anymore. Will be coming back again!”

“A MASSIVE thank you to Kelly who helped out my fiancé yesterday with his wedding shoes that we’d previously ordered from Dune at Cheshire Oaks.They had arrived via post last week and he couldn’t figure out why they weren’t the same fit as had been in the store. Turns out that they were the slim fit ones, and I can tell you that he definitely does not have slim feet.Kelly not only helped him with this year’s model of shoes that fit in perfectly. She also gave us a shoe bag when he mentioned that they were for his wedding, so that the photographer could take some photos.He’s now so much more excited for the wedding knowing that he won’t have sore feet.Big thank you Kelly, he was so happy when he got home. You are the queen of good customer service!”

“Amazing shopping experience ! Stock wise was perfect, half of the store was sales and discounts and the other half was brand new season stock. The sales associate was absolutely lovely and despite her having a sore throat was very engaging and overall I was very impressed with the customer service experience.”

“Thanks so much for sharing your WiFi connection!!! You re covering for BHX airport being lame at service and providing a proper free connection like Everywhere in the world”

“I had come to store to return product. Tiana was very helpful and advised me how I can complete return formality online and I was able to finish it in time. She was very professional and I was really happy with customer service experience. Thank you”