A manager who I believe goes by the name meliza who works in the men’s section at this store was very unpleasant and extremely unhelpful when dealing with an exchange. Staff are always miserable and never seem to even wanting to be there. They make you feel as if you should be afraid to approach them and the managers... read full comment
September 2025
Biggest Primark in the UK. Around 5 floors of it. Lots of staff here. Huge variety of clothes, home decor available here. Kids friendly place. Family friendly place also.
August 2025
Extremely Disappointed – Would Rate Zero Stars If I Could - Customer Service Feedback
I recently visited your store and had a disappointing experience with a staff member at the till, which left me feeling uncomfortable and unwelcome.
While I was waiting in line to pay for my items, I overheard the cashier... read full comment
Shop the latest trends at amazing prices at Primark Birmingham. Adored by fashion fans and value seekers in Birmingham alike, Primark is the destination store for this season’s must haves. Discover women’s, men’s and children’s fashions, as well as lingerie, beauty and homeware. With sustainable cotton and Primark PS cruelty free beauty ranges dropping on the regular, you can explore products that fit your budget and lifestyle. Visit your local Primark Birmingham for amazing fashion at amazing prices.
