Post Offices in Birmingham, West Midlands

“Raj was great in the bham city center post office, he could see that I was a bit confused with the stickers and just immediately came over and basically finished it all off for me and in a few moments I was done. In and out sending my old passport off.”

“Absolutely fantastic post office. Gups is absolutely exceptional with his customer service, nothing is too much trouble and goes above and beyond. Very professional, friendly and happy.”

“Very pleasant experience. The staff behind the counter were very professional at handling what they needed to do. Always happy to help and deliver quality with a smile on their faces. Very informative, couldn’t ask for anything better”

“all the staff very friendly and very helpful allways go the extra mile known most of the staff for years thanku for providing the community with a great service.Afia is a credit to your chemist shes goes out of her way to allways help me”

“Really happy with service here the team is really welcoming! They have just stocked up on yodeyma perfume too they have one inspired by baccarat rouge 540 called Boreal will be back for another one in couple of day thanks”

“Always a pleasure to visit this branch - Super friendly staff - Customer Service top notch - Very clean and bright - Most of my business services needs can be achieved under 1 roof - Haven't been to any other branch since many years !”

“I've been coming to Brown's on Hawkesley for nearly 25 years now and the staff and service is 2nd to none. They always go the extra mile and are always so cheery and helpful...shamazing service! Thank you for always looking after me.Many thanks Susan S”

“Efficient and Friendly ServiceYardley Wood Post Office exceeded my expectations. The owner was efficient, knowledgeable, and incredibly friendly. The facility is well-organized and clean, creating a positive atmosphere. Whether shipping a package or handling routine tasks, their customer-centric approach makes the experience enjoyable. Highly recommended – a solid 5-star choice!”

“Always a wonderful service and the nicest, most helpful people you could ever wish to meet! I've been using Kingstanding Post Office for over 6 years now and cannot recommend this family run business highly enough!”

“I visited this Post Office a couple of weeks ago. The lady who served me was so friendly and made me smile. I visited this branch because it was open after 7pm on a weekday evening.”

“Hi!I just wanted to say that Andy at Moseley post office is your absolute gold star asset!He’s so kind, beyond helpful, goes the extra miles and super friendly and smiley !He created a reply to my daughters late letter to Santa when IDidn’t not expect it!Was so creative with it!We love you Andy! I can’t imagine the post office without you!Mrs Mason!”

“This is an excellent post office. My family and I have been using this post office for over 10 years and have always received a highly professional service from very friendly and helpful staff. We would highly recommend this branch.”

“I’ve always found all staff at this branch professional, friendly and very helpful. From learning about various services currency exchange, travel card, returns, paying in and out bank facilities. They clearly explain, help and advise of best offers. Excellent customer care.”

“I use this post office most weeks. Kim is always on and very friendly and nothing is too much trouble. She told me how to apply for the electric vouchers that had expired. So I did not miss out on them.”

“I recently had a wonderful experience at the Post Office Sparkhill, and I wanted to share the remarkable service provided by the shopkeeper, whom I fondly refer to as "Uncle." His dedication and willingness to go out of his way to assist me with my company laptop's shipment truly made a lasting impression.Initially, I had visited the Post Office shop in search of the perfect box for dispatching our company laptop. Uncle patiently listened to my requirements and without hesitation, guided me towards the ideal box that would ensure its safety during transit. He took the time to explain the different options available, demonstrating his expertise and genuine concern for my package's security.What truly amazed me was Uncle's meticulous effort in securing the laptop in the box. He carefully wrapped it, used additional padding to safeguard against any potential damage, and even double-checked to make sure everything was in order. His attention to detail was commendable and gave me great confidence that our laptop would reach its destination unharmed.What sets Post Office Sparkhill apart from others is not just their exceptional customer service, but also their budget-friendly approach. Despite the level of assistance and personalized attention provided, the cost was very reasonable. This further demonstrates Uncle's dedication towards ensuring customer satisfaction without overcharging or compromising quality.It's important to recognize and support small businesses like Post Office Sparkhill, as they truly embody the spirit of going above and beyond for their customers. Uncle's commitment to helping me find the right box and securing my company laptop exemplifies their dedication towards exceptional service.I highly recommend visiting the Post Office Sparkhill for all your shipping needs. Uncle's knowledge, helpfulness, and budget-friendly approach are qualities that make this establishment stand out. Thank you, Uncle, for your kindness and exceptional service. It is much appreciated!JazakAllahShoaib”

“A great shop with a little bit of everything you may need. The shop assistants are super friendly and helpful. Fab customer service, you always walk away a happy customer!!”

“Very friendly staff. Always happy to help. Never let a customer go until they are happy and satisfied with the service.Always use this post office.Wouldnt use another post office.Well maintained and clean post office”

“I always go to that post office and the stuff are really nice and very helpful especially Rachel she’s very kind and always helped me with my papers feel very comfortable going there and it feels like second home I highly recommend them”

“Villa Road Post Office is my regular post office that I use. The staff are very polite, helpful and considerate. I would recommend this post office to everyone. The service you will receive is second to none!”

“Having used this post office on many occasions while clearing out my late mother’s perfume collection I have found them to be the most pleasant and helpful of any post office I have used, I would recommend this post office to anyone. I have used many Post Offices in the past and many of them are curt and unpleasant. A smile and a chat goes a long way, please keep up the good work, it’s been an absolute pleasure to bring my parcels to post with you. So much so that I travel all the way from Smethwick to use this post office some 10 miles away”

“Louise at the post office is a star she helped me with sending items to American to my daughter giving me advice the best way to send. Nothing is to much Trouble for her.So glad the post office and Louise are back.”

“Was served by an amazing character jay with her big smile… excellent customer service even though i just wanted a signed for delivery she boosted by letter to next day when shes asked me if they was anything important inside. Fantastic service would come again”

“Excellent service husband and wife duo . Both polite kind courteous and really helpful. Only post office I would use. I have had no issues here and I come here regularly and every time I have had a first class service. Def would recommend they go out of their way to help.”

“I appreciate the efficient and courteous service provided by the staff at the Post Office. Their dedication and helpful attitude contribute to a positive customer experience.”

“Very nice communication and very kind. I love all the people there that helped me apply for my provisional licence. I recommend others coming here if you need to withdraw cash or need any help for applying for anything.Thanks again.”

“Excellent customer service from Ajay.All postal services were exceptional and had nonissues what so ever.Would recommend to use this post office as all my requirements were met to a high class standard.Keep up the hard work!”

“The staff at Perry Barr Post office were very informative and supportive as usual. They generally provide an excellent Service to the public. It's not my local post office but I go there because of the excellent service they provide.”

“If you are going to collect your paracel, be aware you wont be late. They provide you a quick service. Staff are nice, polite and helpful. Ive been plenty times there and always get the quick nice service. Royal mail should be proud of all the staff in this depot. Specially collection point.”

“I regularly use the post office. The staff are friendly, helpful and kind, and always go out of their way to help and make sure everything is OK.The post office is also a great place where people can access various services, such asposting and collecting Evri parcels, getting a photo for your passport/drivers licence sorted, and sort out foreign currency for holidays.It's a great place that offers a lot to the community :)”

“I had visited the post office last week to send a package. The service was amazing and specially remember Mr Ron who helped me out and was done with ease. Service was amazing”