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Most Recent Comments
August 2023
Twin rooms are super small.
August 2023
Two years ago I stayed there for 10 days and I obtained excellent service from the crew, I was impressed and now again I have come to Birmingham and I wanted to book a room for myself. However, I don't know what the condition was there. A crew member came outside and behaved extremely rudely, he said no rooms were available,... read full comment
May 2023
Booked this hotel well in advance (July 2022) for Springsteen concert. It took 2 months for the hotel to inform me that the confirmed booking was cancelled. This information came after the date the hotel closed, so very poor communication. I'm really disappointed that Ibis and the Accor group were very unhelpful and refused... read full comment