I have had my account for 50 years first with northern rock and now with virgin I am shocked at not being able to go to counter and withdraw money without having a passport or ID. You get stopped as soon as you go into bank and I find staff very rude which puts my back up I went into bank a few months ago to do a bank transfer... read full comment
October 2023
Terrible staff unable to withdraw my money from behind counter as i have no passport or driving licence.I had to use a ATM machine. Marvelous when a machine is better than personal service
September 2023
Shocking service at Northumberland Street wasn't young girls fault but obs not trained properly had no idea rude staff on desk
