Purchased: Sennheiser Sport True Wireless earbuds.No problem. I’d had issues with the Shure Aonic 215s and had to return 2 faulty pairs, but I was refunded without hassle, and Richer Sounds didn’t make the earbuds (tip: be careful with the Shure earbuds- very unreliable).Staff are helpful, keen and knowledgeable, and... read full comment
March 2024
Excellent service by Newcastle branch as my Cambridge audio X301 developed a fault and my guarantee had ran out a month ago, but they still fixed it free of charge. I dropped it off on a Saturday and it was fixed by Wednesday.The staff were really friendly and very helpful!
February 2024
Ordered Project Primary E turntable online.I placed the order on a Saturday morning within 24hrs the item had arrived in store.Great service.Store staff (Newcastle) really good to deal with no hassle, courteous and efficient.I found a £10 off voucher (after I’d purchased) sitting in my junk email, I emailed customer... read full comment
Call us outside opening hours 9-6pm Mon-Fri, 9-5pm Sat and 11-4pm Sun. For our VIP Club members we provide appointments 8-8pm Mon-Fri. Become a VIP for FREE in-store in seconds with just an email address for exclusive discounts and other fantastic benefits. We can also offer custom installations, free on-site consultations and video calls. See our website for full details.
Other Information
Products and services: Televisions, Hi-Fi, Home Cinema, Projectors, Installations, Multi-Room
