Appalling. Avoid at all costs! Not a reflection of their customer service online or elsewhere.
October 2023
Absolutely unprofessional service!!Wanted to get a contract with roaming to a specific location and got a deal that I signed only to discovered after on a call to EE that this option didn't exist at all and I'll have to pay extra.As well, made us sign a false contract to get a discount on our BT contract with the promise... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located in the Elmsleigh Centre, Staines offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.