Great bank, lots of staff someone always meets you when you go through the doors to point you in the right direction. Big thank you to Nicola. She has Great people skills and very good at her job.x be very sad if this bank closes as well.
September 2023
Awful experience at bury st edmunds Barclays. They should have never shut down local branches. Self service machine deemed useless as I couldn’t get a large amount of money out. Had to wait for a human to serve me at the counter which took forever… please implement more counter to speak with a human or reopen local... read full comment
August 2023
Having shut several local branches came in to Bury and was offered a ninety minutes wait to do a simple task that the app refused to do. Worst service in nearly 50 years of being a customer.
