Doctors in Stoke-on-Trent, Staffordshire

“Having got to the point where reaching for my glasses before even getting out of bed and despite opticians reassuring me that my eyes would stabilise for a while ( which they and ) the decision to have eye surgery was one I made with some trepidation. From the first meeting at Optical Express Stoke to the lens replacement in Manchester and subsequent follows ups back in Stoke I have been very impressed with the level of service and friendliness of all involved. Any concerns and questions were answered and any fears allayed. 4 months on and I have just been discharged . Any fear about pain during surgery was misguided and nothing that a couple of ibuprofen and a good nights sleep ( even with eye shields ) couldn’t put right. Dryness was my biggest concern but I was given plenty of drops and advice to deal with this and it and is improving all the time. Driving at night was initially difficult due to the glare from headlights but again this is almost unnoticeable now. From someone who couldn’t see without going cross eyed without her glasses and everything was blurry and indistinguishable to someone who has typed this review on her iPhone without having to blow up the page is amazing. As many have said before one of the best decisions I’ve ever made . Thank You to all of the lovely staff for your help advice and care x”

“Absolutely lovely staff! I have long term medical problems, and the 4 years that I've been with the surgery I've not had a problem seeing a dr on some occassions on the same day!Most surgeries today patients have problems getting through on the phone so why should ours be any different. This problem is throughout the uk so cut them a bit of slack they are doing their best!”

“Absolutely amazing receptionist the girl with brown hair who’s there recently nothing is ever too much trouble happy uplifting girl with impeccable manners knows her patients by name hope they keep this receptionist with the patients out front she’s a joy not like most receptionist miserable she’s always smiling”

“I have telephoned the practice on two occasions over the last week and thetelephone was answered promptly both times by Sandra. My enquiry and appointment request was dealt with in a kindly, helpful and efficient manner.”

“I moved to this surgery a couple of years ago, really pleased and happy with the service they deliver, very efficient and Dr A Hussain always is very caring and attentive to my needs. Excellent surgery thank you”