Customer service almost non existent, ever heard of service with a smile and engage or say thank you to customers?
Groceries and other goods are overpriced in comparison to other retailers.
Cash machine outside almost never working and would suggest been vigilant in checking the machine over before using,... read full comment
January 2025
Good shop, pleasant staff. Bit on the pricey side but very convenient for the large range of groceries etc available. Really wish that they would reinstate the inside seats for their elderly or infirm customers. I count myself as one of them. I need a sit down before walking back home. Need to be mindful of cars when walking... read full comment
November 2024
Apparently according to staff here you can only use a fraction of your nectar points towards a purchase but yet when I contacted customer services you CAN use your whole points balance doe this store make its own rules up??? I won't be using this store ever again they are full BS
Sainsbury’s Local is ideal for customers who prefer the convenience of smaller shopping trips or grabbing food on the go. We wanted to provide a place where our customers can purchase their goods quickly, without losing the great quality and service we provide.