Visited Doncaster Branch on 19th December to withdraw money and machine broke down whilst I was using it. Staff refused to retrieve card from machine as it was not a Santander card and told me to go to the bank of my card issuer to cancel the card! 4 days before Christmas and unable to use my card - total disgrace
November 2023
I went to Santander bank on 6th November 2023.
September 2023
Closed when why shpuld be open. Constantly lie to you on the phone. My whole family has been with santander since it was abbey yet its gone downhill so much ive decided i have to change banks. Kept lying about where my money was, wouldnt release it for weeks,causing my bills and rent to be late due to no fault of my own.... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.