December 2023 by Traci Hartle
Visited Doncaster Branch on 19th December to withdraw money and machine broke down whilst I was using it. Staff refused to retrieve card from machine as it was not a Santander card and told me to go to the bank of my card issuer to cancel the card! 4 days before Christmas and unable to use my card - total disgrace
November 2023 by JEANETTE SUZETTE HOPKIN (Sugi/ Pocahontas)
I went to Santander bank on 6th November 2023.
September 2023 by _ Sophy _
Closed when why shpuld be open. Constantly lie to you on the phone. My whole family has been with santander since it was abbey yet its gone downhill so much ive decided i have to change banks. Kept lying about where my money was, wouldnt release it for weeks,causing my bills and rent to be late due to no fault of my own. Currently in a complaints issue with them
April 2023 by Strethor
Atm eat 380 £ and bank refuse to even give my gf prove that this happen. In general santander going down everywhere complains
December 2022 by Colin Stewart
Very helpful staff .
June 2022 by Dantag
Be ready to wait in queues for at least 20min. It's like getting back in to 1980s. I lost my best years and hair waiting in this bank. Useless.
December 2021 by Mark Osborne
Called in today I like contactless thing on ATM machine works faster not having mess around with card
July 2021 by Deanne Burton
Used to be fine no problems apart from sometimes not been able to use card in atms. Now my opinion has changed drastically they've frozen my account apparently due to a Facebook marketplace sale. Won't give me a proper explanation, really unhelpful. Major inconvenience can't even access my own money. Definitely moving to another bank cos anything is better than this. I'd give no stars if I could.
July 2021 by mupet 17
Once the staff decided to stop their personal chat, the service was quite quick and when dealing with my request, very helpful. They had technical difficulties today and were overcoming them.
July 2021 by Gillian Johnson
Santander branch in Doncaster has 'Temporarily closed ' notice in windows Sat. 12th June. Possibly technical as direction those wanting cash to other ATMs
July 2021 by fatos meyil
two days off and Google open it seems why? And when is it open?Closed for 2 weeks ,why don't they notice to Google or another site
January 2021 by Lynn Bryett
Always helpful, and never had a problem. Staff are really good and on their toes
January 2021 by Dean Potts
I work 6 while 4 Monday to Friday, these opening hours aren't realistic.
January 2021 by Mark Richardson
Always helpful and no problem getting assistance if needed
September 2020 by L
Ever since i signed up to this bank I have had no problems with them at all. They are great. Good staff.
