This incident happened a few months ago, but I still feel it’s necessary to speak up and let people know how awful some of the staff here can be—especially a certain blonde-haired lady. My mother was overcharged by more than £1,000 by eDreams, and we couldn’t get the money back. When we went to the room for help,... read full comment
January 2025
After a short wait, I was greeted with Lee to deposit some cash. Had a nice chat about travel and he made the process enjoyable, also recommended a card for travel etc. Excellent customer service, hope to deal with him again. Top bloke! Thanks again Lee :)
January 2025
Have to wait in a queue to be seen by one staff member who is working while the rest of the staff stand around doing nothing.
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