Was in today at 2pm waiting in queue with my husband. A lady getting service from a member of staff that was dressed all in black with black hair, was telling to customer that she needed to right America on the card. the girl didn't understand what she was being asked, she was visibly upset and said she was autistic, burst... read full comment
May 2023
Went into the post office yesterday and had a horrible experience with one of the women working there.I had a return to send, which I was told I would need to print. I went to another lady after leaving WHSmith and checking my returns email.It was a ‘no printer needed’ return and had a barcode for post office to scan.When... read full comment
April 2023
Awful. Post Office operates hours as it wishes with no concerns for customers at all. Perhaps they believe this to be a warm hub and we should be grateful they allow us to wait for an hour in the warmth.I have seen sloths with more dynamism.No other option, if and when they chose to work. A disgrace. I appreciate WH Smith... read full comment