May 2023 by Chloe Burns
Went into the post office yesterday and had a horrible experience with one of the women working there.I had a return to send, which I was told I would need to print. I went to another lady after leaving WHSmith and checking my returns email.It was a ?no printer needed? return and had a barcode for post office to scan.When I told the lady this, politely and calmly, she was so rude. ?We know how to do our jobs?, ?We do this every day?. She didn?t let me speak. She was rude, argumentative and unhelpful. I never once insinuated that she didn?t know how to do her job and would never mean to imply that, I?m sure she is very qualified. But she didn?t want to listen nor help me. A simple explanation and kindness would have been enough to sort the situation.But instead I left the situation stressed and confused. There was no need for it. And I never complain! Will return as it is my closest post office but definitely feel less comfortable engaging with staff now.
April 2023 by Chris M
Awful. Post Office operates hours as it wishes with no concerns for customers at all. Perhaps they believe this to be a warm hub and we should be grateful they allow us to wait for an hour in the warmth.I have seen sloths with more dynamism.No other option, if and when they chose to work. A disgrace. I appreciate WH Smith staff are not involved with the Post Office, but the couldn't care less attitude permeates the entire store.
March 2023 by Margaret Ann Whyte
I always find the staff very helpful.
October 2022 by stephen hogg
They?ve perfected the best queuing system ever for alienating, and creating conflict between customers.
January 2020 by Mina F.P.
I got so annoyed about how I was treated today from a member of a staff. I wish I can find another alternative because I don't ever want to see this woman. Plus, one 2 cashiers open and a long queue. You really have to do some waiting there.
January 2020 by christine menzies
The post office within shop could do with more staff queues very long and shop is very busy as it holds a lot of merchandise
January 2020 by Nada Khader
Runbish I left after 45mins standing in the line just 2 send a letter so not happy really rubbish
January 2020 by Knoksvau
Lots of stuff but too much people and hard to find what you looking to. 7/10
July 2019 by jane gelsthorpe
Good magazined
May 2019 by UK PERTH
I use the post office at this WH Smith. Unfortunately they are badly understaffed and given the lack of post offices in Perth it is always very long queues. I would recommend if possible avoid the post office at start of day and lunch times.
May 2019 by Stephen Wilson
They had all of the magazines which I wanted !!
April 2019 by Valerie Hutton
Brilliant deal toss y 18 highlighter for £4 and 3 large refill pads for £12
January 2019 by Ajmal Hussain
Had a great experience with stuffs... All are very soft-spoken and kind...
January 2019 by Laura Murtagh
Bigger than it looks from the outside. I've always thought WH Smith prices are a bit dear, but then again, what do you expect for quality? Lots of choice, not just in the book department, but knick-knacks and toys etc. and the staff are always helpful and friendly.
January 2019 by Edward Riddler
Although quite a small store it still sells a lot of items including stationary, magazines sweets, juice, dad's, books, greeting cards and a lot more. There is also a main post office inside at the back
