Terrible customer service more interested on what was in their phone.
July 2023
What a joke ! Took my phone in this evening as the battery is not holding its charge to be told by one of the staff members my phone is not covered under the warranty as it has a scratch , I was told that the scratch on the phone could be affecting the battery holding it’s charge ! I have contacted Apple to be told the... read full comment
May 2023
Very disappointed today - Poor customer service.Colleague not interested, spent her time looking at her mobile phone or tapping her smart watch.Only interested in selling unlimited full price plans / not interested in customer needs and requirements.
Visit us in B13, The Fort Shopping Park Glasgow to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.