February 2024 by Karl Williams
Excellent service.
December 2023 by Eugenio Giallombardo
Terrible customer service more interested on what was in their phone.
July 2023 by Aaron Gee
What a joke ! Took my phone in this evening as the battery is not holding its charge to be told by one of the staff members my phone is not covered under the warranty as it has a scratch , I was told that the scratch on the phone could be affecting the battery holding it?s charge ! I have contacted Apple to be told the guy is talking a load of rubbish . I have also contacted Vodafone customer support, I await there response .
May 2023 by Jon Barron
Very disappointed today - Poor customer service.Colleague not interested, spent her time looking at her mobile phone or tapping her smart watch.Only interested in selling unlimited full price plans / not interested in customer needs and requirements.
February 2023 by Paul Smyth
Went in to get new phone staff made it really easy and was quick process the manager was great with the staff and staff were polite and very knowledgable best experience go here and get your contract phone from Vodafone
February 2023 by Gerard Smith
Been a customer for 16yrs now, staff is always so friendly and helpful.
January 2023 by keith grumpy
debbie was super helpful at the fort going back in on sat. just to fine tune both phones
December 2022 by Danny Gartshore
Would be ok if they gave existing customers the deals of new customers and they might keep ones from jumping shipExampleS22 on Vodafone 52 poundsS22 on id 32 pounds not black FridayVodafone oh our network is better that's why it moreNo it's notCan't get anything right for the 4 years I was with u
November 2022 by GYPSYCREAM26
Was looking for a Samsung charger and was very well looked after by staff member called Kinga , i know very little about technology and phones etc but she was very helpful and very patient with me , a great dislay of customer service. Well done Kinga , ps the charger works fine :-)
October 2022 by Drew Gray
Was given the information I required from a very knowledgeable member of staff within the store.
October 2022 by steven wood
Experienced and friendly staff giving excellent advice.
October 2022 by george McGinlay
Terrible service here only interested in selling phones after sales is awful, I purchased a phone in March the screen just went black ,the phone has been returned Twice to repair centre and the shop took more than a week to return it too them, last time no audio after fitting a new screenReturning the phone again via DPD couriers today,with same problem no audio I could hear callers but they could not hear me.This has been going on since 9th August and I still don't have a phone ?
September 2022 by Gary Steenson
Staff very helpful, get you the best deals
September 2022 by Robert Johnston
Sorry but worker wasn't interested in the problem with my phone ...only interested on trying to sell me Vodaphone wi-fi .....Been with Vodaphone for years but maybe need to think about walking away from them if this is the way I'm treated .
August 2022 by Courtney Moffat
Had my phone stolen the last weekend and had ordered a new one online, complications happened and it got cancelled, went into forte and Kinga and Simon couldn?t have been better assistants for me! Absolutely amazing service
