“My train, the first of the day, was delayed by flooding on the line. I was unavoidably late for my appointment, but the staff were sympathetic and helpful. Everyone I spoke to took time to explain, and to listen to my questions. My time was limited by the time of the one return train home, so I shall return to complete my appointment.”
“My train, the first of the day, was delayed by flooding on the line. I was unavoidably late for my appointment, but the staff were sympathetic and helpful. Everyone I spoke to took time to explain, and to listen to my questions. My time was limited by the time of the one return train home, so I shall return to complete my appointment.”