Eyewear & Opticians in Inverness, Scotland

“My new glasses arrived quickly and I was contacted immediately by phone. It was easy to make an appointment and the staff were friendly. Very happy with my new glasses and the new style cases (to me).”

“Great, was seen by Sharon, then Ryan, both really helpful, professional and informative. They explained my options clearly and took a lot of trouble to get my prescription right. Highly recommend, including the others in the team.”

“I was visiting Skye and my glasses were giving me grief. They were loose and kept falling off. My wife suggested we ask the opticians we walked by to see if there was anything they could do. We explained the situation and without hesitation the optician took them and fixed my glasses within 10 minutes. I asked how much I owed them and they refused to take anything. He also gave me a sorely needed new glass case. We put some money in there cake fund.”

“Was dismayed to be told I'd have to pay £85 for repair to leg of glasses reluctantly paid it as I was told VE no longer carry parts so new frames needed then within 20 minutes received another call to say they could repair them after all
I'll be rethinking where I go for next appointment I think”

“I had laser surgery to replace both eye lenses. Now no glasses?. All of the team were helpful and clear on the process. Op went well with no issues. Makes life a lot easier.”

“We were on holiday in Scotland when the arm of my daughter's glasses broke off. She needs them badly. The Optician of Hall and Fraser came with a very good and affordable solution. Thanks to her we could continue our holiday with good eyesight for our daughter. Excellent and very friendly!”

“The staff were so helpful and my eye exam was very thorough.
A member of staff helped me to choose glasses and suggested that they could send them to the Dingwall branch as it's closer to me.
The Dingwall staff although very polite didn't seem to quite the same level of helpfulness.”

“Got to let others know, about the excellent service I received. Got appointment within 2 days from enquiry. Opted for the eyes scans , as sight had changed over time (too long). Very thorough examination and everything explained well. Opted for 2 x pairs of varifocals with reactive lenses, at a very fair price. Staff couldn't have been more helpful, and all worked well together, to give great service and professionalism. First pair arrived 7 days later and the second pair were ready by day 11. I bent a nose pad (kids) and when collected 2nd pair, they kindly fixed it for me on the spot. Great team, great prices and great end results for my vision. Very happy customer . Thank you .”