I find the staff friendly and helpful but closing at 3 pm!!!!
August 2022
Very nice help with changes details for mini 123 account in branch with appointment, supportive and taken the time to explain and answering questions
July 2022
Bad customer service.I was 6mins late due to traffic for a 45min appointment. Tried to call ahead but couldn’t get through.On arrival, a clerk said the advisor had taken another client using my appointment slot, but the truth was he decided to go on an early lunch instead of calling to check i was still coming.Staff then... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.