December 2022 by P Walker
I find the staff friendly and helpful but closing at 3 pm!!!!
August 2022 by Anders Markvardsen
Very nice help with changes details for mini 123 account in branch with appointment, supportive and taken the time to explain and answering questions
July 2022 by A Conlin
Bad customer service.I was 6mins late due to traffic for a 45min appointment. Tried to call ahead but couldn?t get through.On arrival, a clerk said the advisor had taken another client using my appointment slot, but the truth was he decided to go on an early lunch instead of calling to check i was still coming.Staff then lied further by saying that they didnt have my number when I asked why he didnt call me. You need to give a phone number in the first place to get an apointment.Finally, a manager told me it was my fault for being late, I couldn?t see anyone today while smirking and pointing to the exit. Didn't even bother to try offering a new appointment.
November 2021 by Mustafa
Very rude customer service at this branch. They were forcing me to switch my account rather than keep my old account which helps with credit score. I would not recommend this branch at all.
July 2020 by nacho ocaña
They just blocked my account for no reason and their excuse is "we cannot do anything else"
January 2020 by tony bababolni
Too expensive
October 2015 by DAVID MASSEY
Can't get threw at all
January 2015 by Sheila Gutteridge
Well try and get through to the tel number shown on the Abingdon Bury St website, absolutely impossible, all I wanted to do was cancel an appointment as I had a heavy cold, tried 5 times put my card number in as requested and the voice said does not recognise the number. When I eventually got through to an advisor she put me through, the phone rang and rang and then the line went dead. After more calls I got through in the end, but it will drive anyone up the wall especially when not well. Next time I need to cancel an appointment I would rather just not show up not worth the hassle and cost of the calls.
