Excellent customer service from staff at Nationwide, York branch. Compassionate, sensitive, professional and efficient. Thank you.
May 2025
After a little confusion when I was trying to open my new ISA, Tom was amazing and not only opened the account but sorted all my transfers into my new ISA for me. He advised me how it was going to be done and sure enough when I checked a couple of days later, everything had been transferred just as Tom had said it would... read full comment
November 2024
I recently joined Nationwide through the current account switch scheme and I was asked to come to the branch to confirm a transaction on the account. I was met and treated with kindness, and both people I spoke with were really understanding and patient with me. If a person were to fall victim to any scam, they’d want... read full comment
Nationwide Building Society York is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.