Mobile Phones & Accessories in Norwich, Norfolk

“Excellent customer service from Mitch,Daniel and Marnie all extremely helpful couldn’t ask for more, would highly recommend, very knowledgeable, would not hesitate to go back.”

“Went to go and get my phone upgraded. Was welcomed by member of staff and the worker who served me was fantastic. So lovely and helpful and couldn't complain.”

“As with many places they’re good till there’s a problem… only with a problem can you really find out about a company and what their customer service is.I can’t praise the shop enough, my espresso machine broke down and the 5 year care package I’d taken was not performing as promised. A manager in the store resolved the complaint/problem there and then, appreciated the crazy response from the care package went above and beyond to resolve the situation within 15 minutes and I walked out very satisfied and they having retained a longstanding customer. Thanks mr manager (didn’t catch your name) very much appreciated.”

“Great service from the O2 Guru Daniel, had several things that needed sorting out with a replacement phone. Not very tech Savy and took time to sort issues and explain things in ways I understood. Left with all issues sorted, thanks again for great service”

“Good shop for all sorts of electrical items like games consoles. Pc components, audio equipment, smart watches, laptop's,phone's, game's and much more.”

“Nipped in today to talk about my upgrade options, sadly I still have a little while to wait. Matt spent time with me and answered my questions and also showed me some amazing pictures he had taken on his iPhone over the weekend. I'll certainly be back in June.”

“The members of staff in Norwich, Darragh at front of house, then Adam were helpful and polite. Adam sorted out the difficulty with my contract in a few minutes, which 2+ hours to a call centre failed to do. Vodafone needs to invest in real people like this, rather than call centre staff who give inconsistent and conflicting information.”