Mobile Phones & Accessories in Leicester, Leicestershire

“From the time I enter this establishment I was greeted by a very friendly and extremely helpful worker, Louisa. She made setting a phone plan and getting broadband such a breeze! I was more than comfortable and Louisa explained everything thoroughly, I couldn’t have been more pleased. Thank you Louisa and Three!”

“Raluca has resolved very quickly my problem, my sim wasn't working and she was patient and tried everything to make it work and it did. After 2 hours of customers service, I cam in store and was done right away. Thank you”

“Visited CeX Gallowtree in Leicester, a solid spot if you're into second-hand phones, gaming consoles, and accessories. They’ve got a good selection of reused tech and also offer the option to rent out games, which is a nice touch.

The staff were friendly and helpful — answered questions and guided me through the options without any pressure. That said, there was quite a long queue, so be prepared to wait, especially during peak hours.

Overall, a good place for affordable tech and gaming gear if you don't mind second-hand. Worth checking out if you’re in the area and looking for decent deals.”

“We purchased a second hand X Box which had an undiagnosed problem with the wireless controllers connecting. This is something that would not have been obvious in checking whether it worked.After problem shooting we returned the console to CEX. I think the two gents who served us were Cory and Raheem (apologies, it was a couple of weeks ago and I forgot to write the names down). Anyway, the two gents were brilliant.They took it in for a diagnostics session and when they realised they couldn't fix it they proactively sourced another replacement. When we returned from a coffee shop they clearly explained all our options. When we confirmed we wanted to get the newer console they checked it extensively to make sure the problem did not affect the replacement console before we took it away.Their attention to sorting the problem quickly, effectively and to our satisfaction was well received. The communication to us throughout was also appreciated. We would definitely recommend the shop and we found the staff extremely helpful”

“I visited the EE shop to seek technical help with something. I was helped by a very kind and professional man who happened to be the store Manager. He was very patient and efficient and fixed the issue to my delight. Thank you so much Mr Nick. Am most grateful.”

“Gonna miss this store as it was part of my childhood. The staff were always friendly and knew what they were doing. I purchased the original Playstation 2 with Grand Theft Auto 3 and Tekken Tag just after my GCSE grades, 15 years later I purchased a PS4 Pro Destiny 2 Bundle with COD WW2 and Tekken 7 from this store ???”

“Went in to the store yesterday met with a wonderful lady called Aisha she was very friendly efficient and solved our issues thank you so much you are a credit to 02 keep up the great work”

“We were assisted by Ash who we found very knowledgeable and helpful. He answered all our questions completely and had great customer service. He was very polite and welcoming. It was an easy stop and our queries resolved very quickly.”

“Very helpful very knowledgeable the one thing and they help me get a new phone on the course I finished the contract do they pay 2 months after my contract basically ready find shopping O2 shop there”