How can I speak with an adviser when I don’t have an account or membership number or telephoning banking number… the system is not functioning and you are losing new accounts…Repeatedly being told to enter your card of membership details only works if you are a current account holder…
April 2023
1 cashier and a huge queue, and it’s a regular occurrence. Where are the staff?
November 2022
Went in to sort out a fairly complicated transaction, got sorted pretty quickly and with a minimum of fuss. Cerys and Laura were very helpful.