poor customer service. Waited one hour just to get a serviced
June 2025
Not customer focused at all. Despite the large size of the bank there are only 2 cashier points with routinely only one open. There is invariably a long queue. There are many desks and spaces for staff to sell insurance/mortgage etc but they should remember those people who want to pay in and use the services of cashier
February 2025
All staff were very nice and very helpful. Unlike other reviews I was helped immediately without any prior booking
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