Booked a flu jab and received a cancellation text message 20 minutes before the appointment. I was already half way there!!! Try to call them a few times and no one answered. NEVER EVER going to this super drug again
October 2023
Had prescription sent via email for antibiotics . Have me the prescription back and said they didn't have any in stock . So took prescription to another chemist they had the tablets but couldn't give me them because superdruh pharmacy hadn't released it off their system it's a shambles
September 2023
Poor customer service. I attended for a private flu jab this morning only to be told they didn't have them in stock. I was told 'it would have been cancelled online' (it wasn't) then 'we phoned you but no answer' erm yes I had a missed call from a random number earlier but no message left! How am I supposed to know that... read full comment