Been with the Halifax for a long time , staff always help and polite.
January 2025
This branch is really bad. I recently opened a new account online for one of my clients. He provided all the required evidence of his address, including a letter from the Home Office. However, the bank staff said this wasn't sufficient and requested a letter signed by his GP. I contacted customer services, who confirmed... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
