Booked in last week as my iPhone 12 Pro speaker was faulty and wanted to know why. I couldn't hear anyone on the phone. Was there 15 minutes, had it diagnosed by a technician and was then told it needed a new speaker which is part of the screen. An inherent problem with the 12 pro they have some sort of goodwill screen... read full comment
November 2023
It was very busy and very noisy with people talking. Despite being so busy I was able to find a free assistant who was very helpful and steered me to the best Ipad for me which wasn't the most recent. She wasn't 'pushy' but suggested different products and accessories and gave me good advice.
November 2023
I ordered a shiny new iPhone online to pick-up in store. I arrived at Apple in Liverpool One during my allocated time-slot, but no phone! Was told that although they had stock, it had to go through on the system first, that is despite payment being confirmed! The member of staff was completely intransigent, and so I had... read full comment