Supermarkets in Formby, Merseyside

“It's convenient to wear I live its clean tidy the their staff are very pleasant and you have a good selection I love the fish fingers to be honest their own make”

“Five stars to Joy, a Waitrose employee, 1 star to Waitrose for not having a policy to protect staff from customer's rude behaviour.

Went to Waitrose for my shopping and was on the self checkout, the lady looking after the checkouts was helping me, her name is Joy. Joy was very nice, helpful and very patient. Suddenly this customer rudely called her and started shouting at her because she nearly tripped on a cone that was there due to a spillage. Not Joy's fault at all, Joy politely told her that the cone had to be there because it is policy when there is a spillage. The customer was so rude, asked for Joy's name and said that she was going to make a complaint about her to the manager. Joy managed the situation very professionally. I think that similarly to other places Waitrose should put a notice saying that rude behaviour towards staff will no be tolerated. I go to Waitrose frequently and see how some customers behave towards staff and think that this is very unfair. Making a person that is only there to help you a victim of a customer's ignorance should never be condoned.”

“Well stocked small Co-op store with a few parking places. Sells ice creams, newspapers, drinks, milk etc plus a whole range of supermarket essentials. Convenient, not necessarily cheap.”

“Good range of food for a smallish store. Very helpful staff. The clothes section is now gone and they carry a much bigger food selection. New self service checkouts too.”