Staff gave me an appointment for 9am even though the branch does not open till 9:30 as k went in yesterday to set up an account I can not do online as it will no let and the staff were too busy to do it yesterday and have to make it appointment only when I’ve been to other branches and they have tried to help when I have... read full comment
November 2024
Been trying to update our account since Easter. Not a single piece of process. Numerous number of phone calls & letters. Last a week ago & then they sent letter to someone no longer on account. You couldn't make it up
October 2024
The bank has been closed since 2021 so anyone complaining doesn’t need to moan it’s closed for good the building is now on the floor
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.