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Closed
210 Grange Rd
Banks
“A clear knowledge of the needs of your clients ;helpful and operating with respect .Update:24/06/21 excellent monetary transfer system, quick and efficient and when one has a query staff very efficient - thanks Halifax.”
“Had an appointment here today with Collette, she immediately put me at my ease offering a cup of coffee. When we got down to business she explained everything so clearly and thoroughly, nothing was too much trouble, very patient and understanding of my needs. Really took her time and I appreciated her sensitivity given the circumstances. Thank you.”
“Staff are very kind and welcoming. Do all they can to help you out if you need it. Never any queues really so hardly ever have to wait. Quick and reliable service from start to finish. I wouldn't bank with anybody else.Very clean and nice in side. Very professional!”
“I needed help working out and sorting out my accounts as it hadn't been done for numerous years, Lindsey came over and was extremely friendly, and went through everything with me making it super easy to understand. She was fantastic and spent (probably) more time than she had with myself. Everything now has been sorted! Really pleased with her customer service. Great member of staff.”
“My partner banks with Natwest and always states how lovely and helpful the staff are there never seems to be much of a que so I guess they all happy with the service they are provided with.”
“systems were down but the staff were professional and calm. They went to each person in the queue to check what they needed and to let them know the situation. It was beyond busy, out of the door. But I managed to get sorted ? great team.”
Closed
31 Borough Rd
Banks
“I’m not sure if my review posted? As I said I am a BBT (born before tech) ? I received 10/10 service from the lovely Sam two weeks ago, who on approach immediately helped me and had the nothing is too much to ask attitude, I commend your example of Customer Service. Well done Sam a pleasure to have encountered you.”
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“Excellent staff. Customers want face to face advice and/or help. If the opening hours get even less, I will be one of many leaving the bank. Face to Face is so important.”