“Fantastic experience! Had a contact lens check and sight test by Mimi followed by Julie helping me to pick out 2 pairs of glasses. Great super friendly service all round, so pleased I switched from Specsavers from whom I had no customer service at all!”
“My first time buying glasses, as constantly squinting .
Went in for an eye test which was very quick . Staff were extremely friendly & helpful picking my glasses ( didn't want to look like Deirdre Barlow )
Told them my budget, and they found a pair.
Returned the next week to get them adjusted for free .Again , staff very friendly & helpful”
“Today I was given wrong information at fosse park Boots, I was wrongly over priced for the frame I chose.I left and returned to Hinckley boots opticians where I received great customer service from Gemma.Gemma was excellent, fantastic customer service and applied the correct voucher for my glasses. I have paid the correct amount and feel happy to return to Boots Hinckley opticians for an appointment with Gemma. Thank goodness someone knows how to apply the correct NHS voucher.”