Some of the worst customer service you will experience. Wouldn’t trade in my Switch because missing stand. They did take joy cons and dock and gave me a voucher. Told me to bring Switch back if I found the stand, which I did the next day. Took it in and they said I couldn’t trade in without the dock. I had obviously... read full comment
August 2025
signed up when in store then declined offer
August 2025
Absolutely unacceptable service at the Tunbridge Wells branch. I returned a drone, clearly stating I wanted an in-store voucher to upgrade on the spot. Staff acknowledged this — then processed a refund to my card without telling me. Now I’m stuck waiting 2–3 working days for my own money, leaving my business at a... read full comment
CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new.
