PATHETIC! FRUSTRATING. USUALLY CANNOT GET BEYOND SECURITY ON THE DOOR! ONE USUALLY AT A DESK FOR 'FACE-TO-FACE! USING A TIME SLOT DIARY FOR THIS SERVICE. CASHPOINT MACHINES ALWAYS GOING WRONG, SO STILL HAVE TO WAIT FOR A MEMBER OF STAFF TO ASSIST! MUCH BETTER AND QUICKER, IF YOU OPEN UP ANOTHER TILL! USUALLY ONE OPEN JUST... read full comment
February 2023
Now it's pain in the grass to find a Barclays branch closer to you, you need to driver, to pay the parking, when you get there is a big queue waiting for you. You don't have anyone to help you, guess what, you need to wait until someone comes and help you. You go the front of the desk and the person tell you the next appointment... read full comment
August 2022
Banks are treating customers with contempt let's hope one day a new bank will open that has customer service and we can all leave the banks that have no customer service
