9AM - 5:30PM
10 Parade
Shoe Stores
9:30AM - 7PM
Stour Retail Park
Shoe Stores
“Had a great experience when popping in to the Canterbury branch yesterday. Alice was extremely helpful as she could see I was in a rush at the tills and did all she could to help.
Amazing customer service, thank you so much again Alice for all your help.”
9AM - 7PM
Whitefriars Street
Shoe Stores
“I never been to Next in canterbury, but as a disabled customer with mobility issues, I was extremely happy to see the disabled changing room! Normally, our changing rooms do not look nice compared to the able-bodied ones, but Next had the aesthetic fully inclusive! With a button to press if you needed a different size, I didn’t feel out of place. Furthermore, the sizing was incredible. I’d been looking for a pair of white linen trousers all day, and the first pair I picked up in this store fit perfectly! The cut is good, and so is the stitching. The fabric is cut along the direction it goes in, so there is no twisting, something very rare with UK clothing. The lady at the checkout was sweet, didn’t rush me, and was relatable. Overall it was a really good experience, very good for disabled customers! :-)
Marlène Dasburg”
9 AM - 6 PM
4 Parade
Shoe Stores
“Came in when quiet, exceptional service by a lady with green hair very informative and knew her stuff regarding shoes and sizes for my son and never made me feel like a burden thankyou”
“Very disappointed with the cafe. Paper cup and paper plates, rather than proper crockery. It felt like a roadside takeaway.
Only temporary due to dishwasher problems, what a relief. Backbone normal 5 star service and food.”
“Many thanks to the staff here, I had found a pair of shoes I wanted in the Thanet store who did not have my size in stock and called around to find them for me in stock at this store, going the extra mile for a customer, much appreciated. I called the store the following morning to confirm they had held them back for me before heading to collect, popped in and they were set and ready to go behind the till for me, quick and easy perfect”
“Took our Grandson ,for his first school shoes.The staff took great care with measuring his feet,then Ella gave us lots of choices of the shoes and trainers in his size, she was very patient and professional. Excellent experience in all aspects.”
9AM - 6PM
Unit 15
Shoe Stores
“Needed to get some trainers and after the usual time taken to track down the staff for trying on, something very unusual happened. I have shopped in sports direct in st albans, Harpenden, Luton, Hatfield and several others around the country whilst on holidays and the one thing they all have in common is stressed, unhappy, inattentive staff. This store in white friars Canterbury bucked that trend. Whilst awaiting the attentions of the staff member spending lots of time being very helpful to a couple shopping for their grandson I decided to track down another from upstairs. This young man was also very attentive and helpful, making suggestions and happily getting another size up, then another and another. I was so impressed and ironically only giving this store 4 stars due to the very long wait for their attentions. But this is the first time I have ever been moved to spread the good word for a sports direct store. Rest assured I will be saving my sportswear shopping for trips to Canterbury from now on.”
9AM - 8PM
Unit 2B
Shoe Stores
“Excellent shop as always they have everything at a good price. Not one of the biggest so would class as medium size. As all employees trained to be so miserable or is it the customers who make them like that?”
“(Translated by Google) New Look has really nice fashion for young people! Even large sizes are offered, which made me very happy. I visit this shop whenever I'm in the UK and always get good advice from friendly staff. Have a look around here :)(Original)New Look hat eine wirklich schöne Fashion für junge Menschen! Selbst große Größen werden angeboten, was mich sehr glücklich gemacht hat. Ich besuche dieses Geschäft immer wenn ich in England bin und werde immer gut beraten von freundlichen Mitarbeitern. Schaut euch gerne mal hier um :)”
“Very helpful, knowledgable and friendly sales person. Was able to try on and walk in the shop, with these shoes, without feeling restricted or pressured. Very pleased.”