I called the store to enquire about a replacement charger lead and plug for my elderly father. The customer service was really helpful and quoted the costs very clearly and confirmed stock was available in the store. Answered my query perfectly.
October 2023
POOR QUALITY AND CUSTOMER SERVICENot just the store but the whole companyReally bad customer service. I've only had a phone with EE since May. I have had nothing but trouble with it. After visiting the store more than once and calling customer service a few times it turned out it was fault and kept over heating since the... read full comment
August 2023
Immediate excellent service, helped with removal of scam email.
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located on County Square, Ashford offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.