“What a great, independent shop. I've bought several items from here, including a number of rugs (the eco-rugs are superb, and I use them both indoors and outdoors) and a gorgeous throw (Laurie off-white linen bed throw). The quality of goods is flawless: beautifully made, from the best materials, built to last and very luxurious. Customer service is second-to-none. I've rung them regarding a couple of orders, to check details of items before ordering, and once had a little problem on one of my orders - not the store's fault, but a technical error. They've been able to answer all my queries, and went out of their way to fix the technical problem and keep me updated, holding aside for me the specific sale item I wanted, so that I didn't miss out. This is the advantage of a real shop run by people who founded and care about the business. Every member of staff I've had contact with has been friendly, well-informed and keen to help. All orders have been thoughtfully wrapped, and dispatched and delivered promptly. I wholeheartedly recommend this independent store for their gorgeous products and great customer service you can count on.”
“What a great, independent shop. I've bought several items from here, including a number of rugs (the eco-rugs are superb, and I use them both indoors and outdoors) and a gorgeous throw (Laurie off-white linen bed throw). The quality of goods is flawless: beautifully made, from the best materials, built to last and very luxurious. Customer service is second-to-none. I've rung them regarding a couple of orders, to check details of items before ordering, and once had a little problem on one of my orders - not the store's fault, but a technical error. They've been able to answer all my queries, and went out of their way to fix the technical problem and keep me updated, holding aside for me the specific sale item I wanted, so that I didn't miss out. This is the advantage of a real shop run by people who founded and care about the business. Every member of staff I've had contact with has been friendly, well-informed and keen to help. All orders have been thoughtfully wrapped, and dispatched and delivered promptly. I wholeheartedly recommend this independent store for their gorgeous products and great customer service you can count on.”