Furniture Stores in Welwyn Garden City, Hertfordshire

“Today I went to Hatfield Wickes and bought a Bosch Easy Rotak 32-225 Corded 32cm lawnmower - however, when I got it home and unpacked it to assemble it I couldn’t work out how to assemble the handles and thought there was a manufacturer error with the screw. I drove back to my nearest branch in Welwyn Garden City frustrated; emotional and upset and spoke with Steve to inform him of my issue and could he assess the situation. Steve stood back and observed what I had done then proceeded to assemble the handles correctly - even explaining how to keep screwing in the black screw at the base of the lawnmower so it fully threads through.

Steve is a credit to Wickes as his customer service is exemplary - he went above and beyond - Steve deserves employee of the month!

Thanks again Steve.

Kindest Regards, Bernadette.”

“Posted an item via eBay, however we missed the eCP number which allows Argos to contact our customer, allowing them to collect.Called up, got through to a person in under 2 minutes, problem was resolved within a minute. I am still in disbelief at how smooth of an exchange this was!!!!!!!!! 6 Stars”

“I visited the WGC store this afternon and was assisted by a young man called Josh. In all my years of shopping I have never come across a store assistant so helpful, pleasant, willing and cheerful. He asked if I needed help ( not at all pushy) and went out of his way to find an item I was looking for and also loaded compost into my car. Nothing was too much trouble for him and he is a credit to himself and the store. I hope this review will be fed back to him. Thanks Josh for a great shopping experience.”

“I was served by Liz at the perfume section - she was absolutely lovely, cheerful and enthusiastic. She was so patient and seemed very passionate when helping us. She shared her own personal preferences on the perfumes which seemed to be exactly what we were looking for - She knows her stuff very well and is a wonderful person!”