Awful service. Just wanted to put some coins and notes into my account, said they have to be sorted into coin bags, which is fair enough (even though hoddesdon branch didnt have that rule when i last went in there).But then to be told to stand aside to sort out my coins like a lemon and join the back of the queue waiting... read full comment
September 2023
I would just like to say that my recent experience in the Waltham Cross branch was extremely good. Firstly a lady called Lynne who was assisting customers was beyond helpful and very kind to each customer. Very polite and very busy.We had a meeting with Julie who was equally helpful efficient and so considerate to my older... read full comment
August 2023
I was kept waiting for a long time, while a customer emptied her coins out to be weighted.The cashier, although pleasant, should have asked the customer to stand aside while she served me.Then the receptionist, who was helping out on the shop floor, served the the customer, who was standing behind me first. All I needed... read full comment