Poor customer service in terms of staff knowledge of their own system. In response to query, staff advised to call customer service or return at a later time when branch is not understaffed. Telephone service said they can't help and when I was back at the said time, I was told to go to a bigger branch. Big waste of time... read full comment
November 2023
I was directed to this branch by Barclays on the phone to do a simple update on my account which can only be done in branch. Took the time to go to the branch and they said it's appointment only. They said they had availability for two hours from the time I'm visiting (I live 30 mins walk away). Now have to visit another... read full comment
November 2023
Every employee at this branch seems to hate life and has constant attitude every time. Especially the women who work in there. They will give you attitude and rude responses when you ask something or are confused about something - they also do this to elderly people using this branch as I have witnessed many times, where... read full comment