A part-time bank that has lost its sense of customer service! Go elsewhere!
December 2023
Once this was a great bank
September 2023
You can't blame the staff, they are only working with what they have got!I made a special 22 mile round trip to Stevenage today to exchange some Swiss Francs, only to be told that the counter closes at 2pm!! (It was 2.30). Website and note on door says branch closes at 3pm.Staff were able to help me after a bit of persuading.Where... read full comment