Three parcels not received. One was send on 30th Oct and two on 6th Nov (within UK). I have contacted the sellers. Apparently one of items has been marked as a parcel and not a larger letter (it was a thin newspaper) and now Royal Mail want a 1.50 fee on it. I can pay the difference, mistakes happen, there is no problem... read full comment
November 2023
This is another shambolic postoffice within WH Smith. There is one person serving. No privacy either. Lady who came to withdraw from moneygram had to shout out her reference number, amount, payee details, address including postcode and if they were a family and friend. At least 15 people in the queue with one person serving.... read full comment
October 2023
This used to be great service a year or two ago. Now its rubbish. There must be no manager. Times change like a toilet flush. The website times have been wrong from before covid. East to know its Government backed. The manager should be removed and times and briefings implemented for all staff.