If you look through the reviews and you think below are just people that moan, I can confirm they are not. The Asian lady was so rude, I could not quite believe it, no amount of customer training will help her unfortunately, although she makes me dread using the local post office. I thought her rudeness and attitude was... read full comment
November 2023
RUDE.didn't want to help me from the min I stepped in. Assumed the letter I had in my hand was for an electric payout and refused me before I even got to the counter. Then when she actually served me she told she can't help me.went to upshire and straight away helped me and told me how many people complain about the Waltham... read full comment
September 2023
Rude, inconsiderate and not helpful. So much so that I now wish I hadn't remained calm when dealing with her. Customer service is in fact a skill of patience but it is one that takes someone willing. The woman I attempted to work with, should never be allowed to be with the pubic muchless get paid to work with them.My interaction... read full comment
