Really superb service at the Southampton branch of Cooperative Bank following a bereavement. Special thanks to manager Sam who made the whole process of shutting accounts etc so easy - nice to have such pleasant customer service with a smile, especially on a day when they were so short staffed through reasons beyond their... read full comment
November 2024
HAVING DECIDED TO CLOSE MY ACCOUNT ACCOUNT WITH YOU I HAD TO WAIT 8 WEEKS TO RECEIVE A CHEQUE WHICH CANNOT BE ENCASHED HAVE SENT YOU MY REAL BANK ACCOUNT DETAILS WHEN AM I LIKELY TO GET PAID? TONY HADEN
September 2024
Great Bank, great team..... always friendly and efficient