I had to queue for a while, as the staff member who was in charge of the (only) counter position was operating the 'self service' machine for another customer... When it was eventually my turn, she did the same for me... Surely it would be better if the bank staff just did their job, at the counter?!?I didn't queue for... read full comment
July 2023
Great customer service from Andy today. Visited with an unusual, complicated request. Andy checked every option to find a resolution for me and to ensure my problem was resolved. Thanks!