Dear Santander,I am writing to express my dissatisfaction with the behavior of one of your staff members who wrongly accused a JD Sports member of GBH. This staff member's actions were utterly disgraceful and have caused significant harm to an innocent individual.The JD Sports member in question was simply doing their job... read full comment
July 2023
Worst branch I’ve ever visited due to one person working there. Was ignored and then made to wait 40 minutes to be seen. Eventually I was told to go into one of the meeting rooms only for the same women to come in and ask me to leave just so she could use the room to speak with her mate
April 2023
My favourite bank in England. (Woolwich branch)I've been away from England for the past few years due to the 2019 COVID pandemic. When I returned I had a few older 20 pound notes.All banks (Lloyd, NatWest, Halifax) and the post office refused to exchange for me because I did not have an account with them.The very kind reception... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
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Products and services: Mortgage Advice, Savings & Loans, Insurance Services, International Money Transfers