ATMs in Plumstead and Woolwich, Greater London

“Thavy is very helpful, she is very knowledgeable showing to pay in the cheque via the app which I didn’t know at all, it is very easy to process, I won’t need to come into branch, I am very grateful that support. Very happy with the service. thank you very much.”

“My favourite bank in England. (Woolwich branch)I've been away from England for the past few years due to the 2019 COVID pandemic. When I returned I had a few older 20 pound notes.All banks (Lloyd, NatWest, Halifax) and the post office refused to exchange for me because I did not have an account with them.The very kind reception and one of the bank representatives at Santander took the time to hear me out. They kindly checked the notes I had and exchanged them for the new polymer ones which were in use.I want to reach out and thank them both for their empathy and kind "non-customer " Support to me. You Saved me a lot of trouble and I am grateful. I wish other banks could show the same care that you did and if I ever have to open an account in England; The Santander bank will be my choice. Keep up the great assistance and kindness in costumer care. . Neil. (Calgary, Canada)”

“Had a meeting with a consultant, Prakash Kc, to check on whether my savings were being best protected at Lloyds. I must say he was most helpful and had many useful insights. Really nice guy, a mine of information and helped sort out my finances to my satisfaction.”

“The staff named Rachel and Zafar was very helpful regarding my problem. They sorted out my problem very quickly. All staff at the branch are welcoming and professional staff. They care about customers.”

“I found very helpful from most of the staffs from this branch.when I needed a helping hand. I hope HSBC reduce to cutting staffs. As many many older people needing help from the staffs as well as many other branches too. Last time when I posted this review.I don't know the guy's name I should say thank you.Mr. Dushyant Purohit have been so helpful, friendlyand so professional advise prompted reaction to my problems. He is strickly to the company's rules and fair treated to every one.He has been explained the rules to customer withkindness during the pandemic chaos. I am deeplyappreciated his excellent service and kindness.I saw some reviews complaiming the staffs.This is so unfair for the harding working staffs there.The branch so small and limited the area and staffsas well. So the que is massive andmany people waiting for served. As I saidWoolwich is a old town living with lot of olderpeople. They are perfer dealing with banker directly.So I hope the top management have to look uponthis issue. Bussiness is business but still have to consider the needs for the community.Especially HSBC nowaday getting a bit down turnsince they were change the direction.Yes company needs profit to keep it going and pleasethe shareholder. But still to need to care about theirstaffs and the community needs..”

“I've lived in the area a little while now and this has to be the better supermarket. Tesco is better for choice but this place is just as good with price and the customer service is a million times better. I walk a little further and come here.”